General

Agent Dashboard

• Video Walkthrough of your new Dashboard!

Appointment Preparation

• Can I have my assigned photographers number?
• How do I prepare for aerial drone appointment?
• How long will your appointment take?
• Are you available on weekends?
• Can I request a photographer?
• Turnaround Times

Website

• What does the property website include?
• I already purchased the domain, how do I allow OHP to have access?
• How do I upload images to my property website?
• Do you provide marketing text?
• Un-Branded Website
• I do not see my updates, where are they?

See all 7 articles

Photography

• iPhone photos vs. OHP Photography
• What is a Pick Up?
• Can I share my photos with my stager or architect?
• Do you offer CD burning?

Aerial Drone Photography

• Same Day Cancellations (AERIAL ONLY)
• What if my house is next to an airport?
• What if the neighbors don't like the idea of a drone flying above their house? What can I do?
• What is the best time to get aerial photographs taken?
• How do I know if my property will look good from above?
• FAA Approved, Licensed & Insured

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3D Matterport / Virtual Tour

• Can you photoshop a Matterport scan?
• What is a Matterport / Virtual Tour?

Video

• Is Aerial (drone) video included in our standard video?
• Can I see examples of your video?
• Do you provide Unbranded or Teaser Videos?
• How do I download my Video?

Floor Plans

• Do you provide dimensions for the floor plans?
• When do you schedule floor plans?
• Do you provide "As Build" floor plans?
• How are floor plans measured?
• How many types of Floor Plans is included?
• How long will floor plans take to measure?

Print: Brochures, Flyers & Postcards

• Where is our printer located?
• What is the minimum print order?
• Do you have another font for the brochure/flyer?
• How soon can I have my brochures delivered?
• When will my print proof be ready?
• Can you use photos that you did not take for your print materials?

Billing

• Pac Union (COMPASS) pays a subsidy? Will that be automatically deducted from my invoice?
• How do I find my invoice?
• Can I split the invoice with my co-listing agent?
• How do I pay for the services ordered?
• How do I see my past invoices?